🔒 Responsible party

1. Overview

Data privacy is very important to us. In this privacy policy, we explain what data we process, for what purpose, and how we protect it.

We comply with the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).

2. What data we collect

When you place an order with us or contact us, the following data may be collected:

• Contact details: Name, email address, telephone number
• Delivery details: Delivery address, recipient name (if applicable).
• Order details: Products, order date, payment method
• Technical data: IP address, browser, device (automatically used when visiting the website)

3. Why we need your data

We use your data in particular for:

• Processing your order
• Delivery to the desired address
• Please contact us if you have any questions.
• Improving our website and services
• Legal retention obligations (invoices)

4. Storage duration

We only store your data for as long as is necessary for the respective purpose:

• Order data: 7 years (legal retention period)
• Contact requests: until resolved, max. 1 year
• Newsletter: until you unsubscribe

5. Your rights

You have the right to:

• Information: What data we have stored about you
• Correction: Correction of incorrect data
• Deletion: Removal of your data (to the extent legally possible)
• Restriction: Restriction of processing
• Objection: Objection to certain processing activities
• Data portability: Preserving your data in a common format

To exercise your rights, simply send a short message to: info@moblumen.com

6. Cookies

Our website uses cookies – small text files that are stored on your device. We use, among other things:

• Necessary cookies: For the shopping cart and basic website functions
• Analytics cookies: To understand how visitors use our website (Google Analytics)

You can disable cookies in your browser settings. Some website functions may then no longer work fully.

7. Web hosting

Our website is hosted by Shopify Inc. Shopify processes technical data (IP address, access times) for the operation of the website. More information: Shopify Privacy Policy

8. Payment providers

When you make a payment, your data is transmitted directly to the respective payment provider (e.g., Stripe, PayPal, Klarna). We do not store any credit card data on our servers.

9. Data security

We protect your data by:

• SSL encryption of the website
• Secure payment processing
• Employee access restrictions
• Regular security updates

10. Right of appeal

If you believe that we are not processing your data correctly, you can lodge a complaint with the Austrian Data Protection Authority:

www.dsb.gv.at

11. Changes

We reserve the right to amend this privacy policy as needed. You can always find the current version on this page.

As of January 2025